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Monthly support · Devodev

Monthly support and application maintenance for your SaaS and your apps

Your product is live and it has to keep running: fixing, updating, moving forward. Devodev monthly support reserves a fixed number of engineering days on your product every month, held by the team that already knows your stack. You are not paying an hourly meter: you are funding a backlog scoped with you before the month starts.

Three-month commitment periodsUnused days roll over one monthOne technical point of contact

End-to-end

Web, mobile, data and infra

100% yours

Code and infrastructure

Reversible

Documented handover at any time

8

Products in production that we maintain

Packages

Four day volumes, one contract

The higher the monthly volume, the lower the day rate. The scope of every day is agreed with you before it is used: you know what the package delivers before you pay for it.

  • Essential

    A live product that is stable

    3 days per month

    €1,500excl. VAT

    per month

    €500 per day

    The package that keeps an already stable product in good shape. Fixes, updates and small adjustments, without pulling a roadmap into the month.

    This package covers

    • Fixes on the bugs reported in production
    • Dependency updates and security patches
    • Small interface and content adjustments
    • Error and alert monitoring
    • A written report at the end of every month
  • Active

    A live product that keeps evolving

    5 days per month

    €2,400excl. VAT

    per month

    €480 per day

    €100 saved every month

    Everything Essential covers, plus one feature increment every month. The product does not simply hold, it moves forward.

    This package covers

    • Everything in the Essential package
    • One feature increment shipped every month
    • Monitoring follow-up and alert handling
    • A review of performance and slow queries
    • A prioritisation call before the month starts
  • Most chosen

    Intensive

    A product in active growth

    10 days per month

    €4,500excl. VAT

    per month

    €450 per day

    €500 saved every month

    A real slice of roadmap shipped every month, with dedicated time on performance and priority handling for your requests.

    This package covers

    • Everything in the Active package
    • A roadmap batch shipped to production every month
    • Front-end and database performance work
    • Priority handling for urgent requests
    • A staging environment kept up to date
  • Dedicated

    A team that needs an engineer on hand

    20 days per month

    €8,400excl. VAT

    per month

    €420 per day

    €1,600 saved every month

    The equivalent of an engineer dedicated to your product. Continuous development, architecture work and a voice in your product decisions.

    This package covers

    • Everything in the Intensive package
    • Continuous development on your product roadmap
    • Architecture work and rework of the critical parts
    • Input on product trade-offs and specs
    • Automated tests and continuous integration in place

Technical scope

The same team, the same stack, on a monthly contract

Support covers the layers we build your products on. Nothing is outsourced and nobody discovers the stack along the way.

Full-stack React web

We work directly inside your application: interface fixes, new pages, framework upgrades and refactoring when the code starts to weigh on delivery.

  • Next.js
  • React
  • TypeScript
  • Tailwind CSS

Database and backend

Schema migrations, slow queries, missing indexes and data access rules. We only touch the database with a verified backup taken before any structural change.

  • Supabase
  • PostgreSQL
  • Prisma
  • Neon

Payments and subscriptions

Webhooks that fail, plans to add, VAT to fix, invoices to generate. This is often the piece that needs the most attention once the product is live.

  • Stripe
  • Paddle
  • Lemon Squeezy

Mobile applications

Fixes, OS and SDK upgrades, over-the-air updates. We handle the submissions and follow the review process on both stores.

  • Expo
  • React Native
  • App Store
  • Play Store

Automations and AI

Your workflows run every day and break when an API changes. We watch the runs, repair the scenarios and add the steps your team needs.

  • n8n
  • Make
  • Trigger.dev
  • OpenAI

Infrastructure and observability

Deployments, environment variables, certificates, quotas and hosting costs. Errors land in a tracking tool and we handle them before your users report them.

  • Vercel
  • Railway
  • Sentry
  • Cloudflare

The Devodev stack

Every layer of your product, covered.

Industry-leading services for every layer: from auth, payments and databases to mobile, automations and observability.

Stack adapted to every product

What does an application maintenance contract cover?

Application maintenance means handing the upkeep and the evolution of software that is already in production to an outside team. It covers corrective maintenance, meaning the bugs, preventive maintenance, with version upgrades and security patches, and evolutive maintenance, which adds the features your users ask for. At Devodev, the three sit inside the same retainer: you never have to arbitrate between fixing and moving forward. The volume of days you reserve simply sets how much is left for new work once the fixes are handled.

What a month of support looks like

Before the month starts, we review the backlog with you and settle what will ship. During the month, work moves in short batches: every item goes to staging, gets a review, then goes to production. You follow progress on the same board we use, without having to ask where things stand. At the end of the month, you receive a written report with what shipped, the days used, the days rolling over and the priorities we propose for the following month.

Why the team that built the product is the right one to maintain it

An application is faster to maintain when you know the reasons behind its architecture. When we built the product, there is no discovery phase to bill and a fix reaches production the day it is asked for. We also take over applications we did not write: in that case, we start with an audit of the code, the dependencies, the security, the performance and the technical debt. That audit produces a costed, prioritised plan, which we agree with you before the first month of support begins.

Terms

What you sign, in black and white

Four simple rules, the same ones on every package. They are in the contract, not only on this page.

  1. A commitment in three-month periods

    The contract runs in three-month periods and renews by period, not month by month. That horizon is what makes it possible to plan work beyond the immediate fix.

  2. Days roll over to the following month

    Days left unused in the month roll over to the following month and stay usable until the end of that rollover month. The rollover absorbs a quiet month, it is not a reserve that keeps building up.

  3. Backlog prioritised before the month

    We prioritise the backlog together before the month starts. A day is always spent on something you have approved, never on an initiative decided without you.

  4. Your code and your infra stay yours

    You remain the owner of the code, the repositories and the access during and after the contract. At the end of a period, you leave with all of it and with the documentation needed to take over or hand it to someone else.

The contract

What holds true on every support contract

One point of contact

You talk to the engineer who works on your code, with no project manager in between.

Days you can trace

Every day used is tied to a named task, visible on the board you share with us.

Nothing outsourced

The work is done by the Devodev team, on the stack it already uses every day.

An exit without friction

At the end of a period, you get back the code, the access and the handover documentation, with no negotiation.

They put their trust in us

Fluxym logo
Orange logo
Major Prépa
Voyey
Sonvinfra
Covergy
Favikon
Fluxym logo
Orange logo
Major Prépa
Voyey
Sonvinfra
Covergy
Favikon

FAQ

Frequently asked questions

What founders ask before signing a support contract.

What happens to the days I have not used?

They roll over to the following month and stay usable until the end of that rollover month. After that they do not accumulate any further: the rollover is there to absorb a quiet month, not to build a stock nobody could ever deliver.

How does the three-month commitment work?

The contract runs in three-month periods and renews by period unless you end it. To stop it, you tell us before the end of the current period: the contract ends at its term, with no penalty and no exit fee.

Do you take over an application you did not build?

Yes, and it is a large part of what we do. We start with an audit of the code, the dependencies, the security and the infrastructure, then we hand you a prioritised plan. Support starts once that plan is agreed, which avoids spending the first days discovering the project.

What counts as support and what counts as a project?

Anything that fits inside the existing application counts as support: fixes, new features, optimisations, integrations. A full rebuild, a new product or a piece of work far beyond the monthly volume falls outside the contract and gets its own quote. The line is drawn during prioritisation, never discovered on the invoice.

How do you handle a production emergency?

A blocking incident jumps ahead of the backlog for the month and is handled first, on the days in your package. You reach us on the channel agreed when the contract starts, and we tell you what is under way and what moves back to absorb the emergency.

Can I move up to a larger package during a period?

Yes. Moving up to a larger package takes effect the following month and opens a new three-month period at the new volume. Moving down to a smaller package, on the other hand, only takes effect at the end of the current period.