Maintenance & new features

Ongoing maintenance: your product looked after every month.

Ongoing maintenance (TMA in French) means handing the corrective, evolutionary and preventive upkeep of an application to a partner. At Devodev: 3, 5, 10 or 20 days a month, a reply within one business hour, outages handled first at no extra cost, a review every quarter and a three-month commitment.

Let’s talk about what’s next
See the plans

30 minutes on a video call, no commitment.

All systems operationalLive
Monitoring
Uptime
TicketReported
A bug to fix
ReportedIn progressDelivered
A reply within one business hour
Days planned each month
Quarterly review

Teams we already work with

Major Prépa

Major Prépa

Voyey

Voyey

Sonvinfra

Sonvinfra

Covergy

Covergy

Favikon

Favikon

Orange

Orange

Emergencies first

When something is blocking you, the priority is clear.

An outage comes before everything else. You get one contact, a reply and updates on the work.

The process, illustrated
A bug to fix
An example of how an incident is handled.
A bug comes upYou tell us about the problem and how it affects your users.The contextUnderstand what’s blockingThe priorityAssess the impactThe contactOne named person

The same framework every month

Maintain today. Prepare tomorrow.

Maintenance and new features share the same framework: the days we agree on and the priorities we set together.

The same framework every month
Monthly check-inQuarterly review
iFixIncidents and bugs that get in your users’ way.
iiMaintainDependencies, updates and backups.
iiiAdd featuresFeatures and integrations you prioritize.
A check-in every month. A review of priorities every quarter.

How the engagement runs

A rhythm set up around your product.

Clear steps and concrete deliverables.

01UnderstandAn initial audit if we didn’t build your application.
02PlanA plan chosen and priorities set for the quarter.
03Move forwardEmergencies, fixes and new features within the agreed days.
04ReviewA monthly report and a quarterly review to adjust what comes next.

Budget and scope

Let’s talk about your product.

The number of days depends on your product and its pace. We talk it through in 30 minutes on a video call, no commitment.

The plans
5days a month
In every planA reply within one business hourUpdates and backupsQuarterly improvements
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3-month commitment, renewable.Unused days carry over for one month.
Book the diagnostic (30 min)

What the engagement includes

Let’s discuss the scope

Fixes and updates

New features within the planned days

A reply within one business hour

Monthly report and quarterly priorities

Planned separately

Hosting, third-party tools and full redesigns. An initial audit is included for applications we didn’t build.

Questions

A few more questions?

Another question? Ask it during the diagnostic.

Yes, after the five-day audit: it tells us what we are taking over and in what state. After that, same plan, same reply within the hour.

A set number of days a month, in writing, for fixes, updates and the new features you prioritize. Unused days carry over for one month.

A reply within one business hour, on WhatsApp if needed. An outage comes before everything else, at no extra cost.

At the end of any quarter, with no penalty. The code, the documentation and the access stay yours.

The first conversation

The next step is planned after go-live.

30 minutes to look at your product and plan what comes next.

Let’s talk about what’s next
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